Student Property Downloads

Here you will find very important downloads about our managed Student Accommodation in Plymouth

Renting Advice

We have provided some advice on house hunting - this is to help prospective tenants look for suitable accomodation. These points are valid whether looking with ourselves, or any agent. This advice is supported, ARLA, the Association of Residential Letting Agents.

How to use the Communication and Repairs System

You can now download our guide on how to use the Communication and Repairs System. This is the system by which we communicate with all of our tenants and contractors. This way everything is in black and white, and issues can be resolved much more quickly. Our contractors have access to this system so can see problems exactly as they are reported. Please note we do not accept reports made by telephone, we will always advise you to create a ticket. This system has a speed up effect on all issue raised.

Guarantor Form and tenancy agreement information

  • Important Please download the Guarantor Form and Tenancy agreement
  • Do not fill in the tenancy agreement
  • Please read the tenancy agreement before signing the guarantor form
  • We welcome all inquiries regarding the tenancy agreement and guarantor form

This is a generic copy of our tenancy agreement and guarantor form. We request that all guarantors

Complaints Procedure

We hope you never feel that you need to raise a complaint, but we want to be sure that if our service falls below the high standards we expect, then we want to be able to fully investigate, and have a chance to make things right.

We do need formal complaints to be in writing, and where possible supported by evidence from either emails or the ticket systems.

Property Search

  • Registered Address : 22 Queen Anne Terrace, North Hill, Plymouth, PL4 8EG
  • Registered No. : 08802279
  • VAT No. : 631450667